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Hotel · Santiago · Santiago Metropolitan

Casasur Charming Hotel - Santiago

A six-room hotel in the heart of Barrio Italia, known for its homemade breakfast, attentive owners, and a quiet dead-end street that still sits steps from the subway and a cluster of restaurants.

  • Homemade breakfast with eggs cooked to order
  • Quiet, dead-end street in Barrio Italia
  • 5-minute walk from the subway station
9.7 Perfect 337 reviews Booking.com 9.7 · 337 reviews

About

Casasur Charming Hotel - Santiago

Casasur Charming Hotel is a small property of just six rooms, set on a quiet dead-end street in Santiago's Barrio Italia neighbourhood. The hotel is a 5-minute walk from a subway station, placing you close to the city's restaurants and nightlife while keeping the immediate surroundings peaceful. Rooms are described as spacious and well-lit, with parquet floors, heating, air conditioning, and either a balcony or a sitting area depending on the category.

Guests consistently single out the staff, particularly owners Eduardo and Catalina, for going out of their way to make stays memorable. The homemade breakfast is another recurring highlight, with fresh fruit, eggs cooked to order, cheese, and freshly baked bread. The hotel also has a garden where guests can unwind at the end of the day, and free Wi-Fi is available throughout.

  • Wi-Fi
  • Safe deposit box
  • Sitting area
  • Free toiletries
  • AM/FM alarm clock
  • Parquet floor

In brief

What works, what to weigh

+

Strengths

3 reasons to book
  • Exceptional service from owners and staff — Multiple reviews highlight owners Eduardo and Catalina going above and beyond, with staff providing warm welcomes and useful local recommendations.
  • Homemade breakfast praised as a highlight — Guests describe a delightful spread with fresh fruit, eggs cooked to order, cheese, and freshly baked bread, setting the tone for the day.
  • Quiet yet central location — Tucked on a dead-end street in Barrio Italia, the hotel is a 5-minute walk from a subway station and surrounded by well-regarded restaurants, offering peace without isolation.
–

Worth weighing

3 to weigh
  • Small scale means limited rooms — With only six rooms, availability may be tight, and the intimate setting might not suit those looking for larger hotel facilities like a pool or gym.
  • No pets allowed — The hotel does not permit pets, which could be a drawback for travellers wanting to bring their animal companions.
  • Check-in window starts at 14:00 — Rooms are only available from 2 PM, which might be inconvenient for early arrivals; late check-in is possible until midnight.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Loft Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Deluxe Double Room Balcony

  • 1 King-size bed
  • Shower
  • Heating
  • Balcony
  • Air conditioning

Superior Double or Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Air conditioning

Superior Family Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Standard Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

In-Room Comforts

  • Air conditioning
  • Heating
  • Sitting area
  • Parquet floor

Bathroom & Personal Care

  • Shower
  • Free toiletries

Connectivity & Convenience

  • Wi-Fi
  • Safe deposit box
  • AM/FM alarm clock

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.7
Perfect 337 reviews

Guest-rated 9.7/10 from 337 reviews

Booking.com · 9.7 · 337 reviews
9.7Verified guest

“The staff provided excellent customer service, and the Wi-Fi was reliable throughout the property.”

9.7Verified guest

“A wonderful small hotel, ideal for a restful stay. The room was functional and modern, with a balcony. The food was lovely and the service friendly. Parking nearby was easy. The location was perfect - just a 5-minute walk from the subway. For tea or coffee, I'd recommend Cafe de la Candelaria nearby.”

9.7Verified guest

“We enjoyed our stay at this beautiful and absolutely fabulous hotel, with polite staff throughout.”

9.7Verified guest

“The room was spacious and bright, and the shower was fantastic. Breakfast was amazing, offering a range of options like yogurt, fresh juice, and other beverages.”

9.7Verified guest

“Spacious rooms with good ventilation and a nice, big shower. Heating was available, which kept us cozy.”

9.7Verified guest

“A clean room with a lovely balcony, and the food had plenty of fresh options to choose from.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Barrio Italia: The hotel sits in the centre of this vibrant neighbourhood, known for its excellent restaurants within walking distance. Guests frequently recommend exploring the local dining scene, and the area comes alive in the evenings.

Getting Around: A subway station is just a 5-minute walk from the hotel, making it easy to reach other parts of Santiago. The hotel's location is described as perfect for exploring the city, with staff happy to provide directions and recommendations.

Eduardo Hyatt Providencia 527, Santiago, Santiago Metropolitan, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
6 rooms

06 — Questions

Frequently asked

What time are check-in and check-out?

Check-in is from 14:00 to 23:59, and check-out is by 12:00.

Does the hotel allow pets?

No, pets are not allowed at Casasur Charming Hotel.

Is there parking available?

The hotel's parking policy is not specified in available data, but one guest mentioned easy parking nearby.

What breakfast options are included?

Breakfast is a highlight, with guests praising homemade items like fresh fruit, eggs cooked to order, cheese, and freshly baked bread.

What room types are available?

The hotel offers Superior Loft, Deluxe Double with Balcony, Superior Double or Twin, Superior Family, and Standard Double rooms. All include a private shower, heating, and air conditioning; the Deluxe also has a balcony.

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The bottom line

Casasur Charming Hotel earns its stellar rating through genuine hospitality and attention to detail. For travellers seeking a quiet, personal base in Barrio Italia with easy access to public transport and memorable breakfasts, this six-room hotel delivers. The lack of standard hotel extras and the strict check-in time are minor trade-offs against the consistent praise for staff, comfort, and location.

9.7A small, personable hotel that wins on service, breakfast, and setting.

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